01.Products & Warranty
Products are supplied through official distributors or authorized channels and are covered by applicable manufacturer or distributor warranty terms.
02.Warranty Claims
Customers must contact our support team before taking any action with the product.
03.RMA Process
Warranty claims may require product inspection, troubleshooting, repair, replacement, or RMA approval depending on the product and issue.
04.Required Information
Customers should provide their invoice/order details, product serial number, and a brief description of the issue when requesting warranty support.
05.Service Responsibility
Warranty service may be handled by the manufacturer, authorized service center, distributor, or BusinessIT.lk, depending on the applicable warranty terms.
06.Warranty Limitations
Warranty coverage is subject to the manufacturer’s or distributor’s specific warranty conditions.
07.Support
Customers can contact our support team for assistance with warranty and RMA requests.